With 41% of Canadians switching financial institutions due to poor CX, the cost of mediocre CX has never been higher.
The Customer Experience for Financial Services Summit 2025 is where industry leaders from American Express, JPMorgan Chase, BlackRock, RBC, Goldman Sachs, and more will deliver the strategies you need to turn these challenges into competitive advantages.
Breakthrough sessions include:
- Build a Culture of Experimentation for Business Growth – Amit Mondal, VP Digital Analytics, American Express
- The Cardless Revolution: Digitizing End-to-End Cardholder Experience – Mariana Vitaver, Director Product Management, Mastercard
- Transform Operations into Strategic Competitive Assets – Brady Aarssen, VP Centralized Operations, Canada Life
- Drive Brand Impact Through Content Performance Strategies – Brad Young, VP Content, Goldman Sachs
View the Full Agenda →
Solve your most pressing FinServ challenges:
✓ AI-Powered CX: Balance automation with human-centered experiences
✓ Fraud Prevention: Protect customers while maintaining seamless journeys
✓ Digital Payments: Navigate the shift to cardless, tokenized transactions
✓ Operational Excellence: Transform back-office into competitive advantage
Network with 200+ FinServ CX leaders, discover cutting-edge solutions, and take away actionable strategies you can implement immediately. Super early bird rate ends TOMORROW - save $400.
