Hi colleague,

As AI and digital transformation reshape financial services, the Customer Experience for Financial Services Summit 2025 in Toronto this September is your opportunity to elevate CX with cutting-edge insights and practical tools.

Learn from American Express, BlackRock, JPMorgan Chase, RBC, Goldman Sachs, Mastercard, and 20+ other top financial institutions.

Master AI, process automation, and customer analytics through interactive workshops. Leave with certifiable competencies and ready-to-deploy solutions. Upskill for the future.

• Experimentation toolkit – Learn A/B testing and measurement strategies from the American Express VP.

• Low-code/no-code mastery – Hands-on training in visual development and rapid prototyping.

• Customer intelligence workshop – Turn raw data into actionable insights with integrated behavioural and emotional data.

• Cardless payment practicum – Step-by-step guidance on tokenisation and seamless checkout integration with Mastercard.

• Fraud prevention lab – Build fraud management systems using AI tools with Interac's CDO.

• Roundtable workshops – Choose from customer journey mapping, fraud prevention, digital transformation, or data analytics.