The discussions at CX Canada last month confirmed what we all know: generic customer experience advice doesn't work for financial services.
That's why the Customer Experience for Financial Services Summit 2025 (September 18-19, Toronto) focuses exclusively on our industry's unique challenges.
200+ FinServ CX leaders from American Express, JPMorgan Chase, BlackRock, Mastercard, RBC, CIBC and other major institutions will tackle:
- AI automation vs. regulatory compliance balance
- Hyper-personalization within privacy constraints
- Converging B2B-B2C customer expectations
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Sessions built for FinServ reality:
- American Express VP on experimentation frameworks
- Interac's CDO on practical Gen AI applications
- Mastercard on end-to-end digital transformation
- Canada Life on operational strategy alignment
View All Speakers →
Every case study, every discussion, every networking conversation - all financial services focused.
EXCLUSIVE $400 DISCOUNT - CX Canada 2025 attendees only. Expires Friday, June 20th. Register today.
Ready to pick up where we left off in May?
Best regards,
James Mason
Delegate Sales Manager
Customer Experience for Financial Services Summit 2025